Order & Delivery

When will I receive my order?

Estimated delivery is 2 to 3 working days. We currently only ship within Singapore. We use Ninjavan, Qxpress and 2 other courier partners.

 

How much is the delivery fee?

Delivery fee is $5 for orders below $100. All orders $100 and above is free of charge.

 

How can I check my order status?

We will provide you with a delivery tracking number. Please ensure that you provide an accurate mobile contact number for seamless order tracking.

 

What can I do if I am unable to receive my order that day?

Ninjavan or Qxpress provide 1 additional re-delivery. Failing which, the parcel with be returned to us. Hence please ensure that an accurate delivery address and mobile contact number is provided when placing an order. You may also wish to note that the delivery staff may attempt to reach you on your mobile at times.

 

Do you deliver to all parts of Singapore?

We aim to deliver to as many places as we can. However, our couriet partner has delivery restrictions to these locations:

Airline Road, Airport Cargo Road, Alps Avenue, Brani Terminal Avenue, Changi Airport (restricted access areas)  Jurong Island, Kusu Island, Pulau Damar Laut, Pulau Busing, Pulau Tekong, Pulau Sakeng, Pulau Sebarok, Pulau Ubin, Rifle Range, Seletar Aerospace, St John Island, Turn Club Avenue, West Camp Road and some other postal codes that may be restricted.

Our team will contact you for request for a revised delivery address in the event your delivery address is rejected by our courier partners.